When your child is going to be late arriving in the morning or if he is going to be absent we always welcome a phone call.
If you are going to be off work for the day please put a little note in your child's diary where you can be reached or to tell us to contact you on your mobile phone instead of on your work number. Also, if you change work or move house it is very important that the nursery is kept up to date with the changes in phone numbers.
There is a diary provided for each child and this is written up every day by the staff. This lets Mum & Dad know how their child has spent the day at nursery.
At The Rocking Horse Nursery communication is at the centre of everything we do and we are always on hand to discuss the care of your child. If you wish to make any comments, suggestions or make a complaint you can talk to your child's room supervisor, Deputy Manager or Nursery Manager.
On the other hand if you have any concerns as to your child's behaviour at home or you need a little bit of advice just give us a ring or pop into the office and talk it through. With all the experience we have gathered over the years we can usually come up with a couple of suggestions for you to try.